How to Add Multiple Locations for Contacts
When customers need work at multiple properties, you can easily add additional locations to their contact record without creating separate customer entries.
Method 1: From Contact Home Page
- Go to an existing contact
- Click "Home" to view the contact details
- Select the "Locations" tab
- Click "New Location" to add another property
Setting Up the New Location
When adding a location, you can configure:
Property Information:
- Address details for the new location
- Description field (optional) - specify "vacation home," "rental property," or other identifiers
Project Details:
- Assign a salesman for this location
- Set requested service type
- Record lead source information
- Add appointment for the new location if needed
All the same options available for new customers are also available for additional locations.
Method 2: From Contact Card
There's an alternative way to access location management:
- Go to the contact card page
- Click "Edit"
- Select "Locations" from the editing options
- Click "Add Location" button
- Complete the same setup process
Benefits of Multiple Locations
Organized Customer Records:
- Keep all properties for one customer together
- Maintain relationship history across multiple projects
- Avoid duplicate customer entries
Streamlined Management:
- Track different projects for the same customer
- Assign different salespeople to different properties
- Schedule separately for each location
Practical Applications
Multiple locations work well for customers with:
- Primary residence and vacation homes
- Rental property portfolios
- Commercial properties at different addresses
- Family members at separate locations
This feature ensures you maintain comprehensive customer relationships while organizing work efficiently across all their properties.