How To Edit, Void, Or Delete An Invoice

When would I use this?

You created an invoice with the wrong amount
A job changed and the invoice no longer reflects it
You invoiced the wrong project or the wrong customer
An invoice was created by mistake

What can I do at each stage?

Invoice status	Edit	Delete	Void
Draft	Yes	Yes	—
Sent	Yes	No	Yes
Paid	No	No	No

How do I edit an invoice?

Click the pencil icon in the Actions column and make your changes.

Edits are possible on draft and sent invoices. Once an invoice is paid, it’s locked.

How do I delete an invoice?

Click the trash can icon in the Actions column.

Only draft invoices can be truly deleted. Once an invoice has been sent, it stays in your invoice log permanently — void it instead.

How do I void an invoice?

Click the crossed-out icon in the Actions column.

Voiding makes the invoice inaccessible to the customer — they can no longer view or pay it. The invoice remains in your invoice log with a Voided status, so you keep the record that it existed and was cancelled.

Can I un-void an invoice?

No. Voiding is permanent. There’s no undo and no reactivation.

If you need to bill that amount again, create a new invoice.

Why can’t I change a paid invoice?

Once payment has been recorded, the invoice is locked — it can’t be edited, voided, or deleted.

This protects the record. A paid invoice is what the customer paid against, and it needs to match what you actually collected. If something about it was wrong, resolve it with a new invoice or a credit rather than changing history.

Tips and gotchas

Fix it before it’s paid. Sent invoices are editable; paid ones aren’t. If you spot a wrong amount on an invoice a customer is sitting on, correct it now — once the money lands, your only options are a new invoice or a credit.
Void is permanent — read the invoice before you click. There’s no undo. If you void an invoice the customer was about to pay, you’re creating a new one and asking them to pay again, which looks like you don’t have your paperwork together.
Edit before you void. Most reasons to void are really reasons to edit — a wrong amount, a missing line item, the wrong terms. Editing keeps the invoice live and the customer’s link working. Void is for invoices that shouldn’t exist at all.
Tell the customer when you void something they’ve received. The invoice stops working at their end. If they try to pay a link that’s gone dead, you’ll hear about it — better that they hear from you first.
Voided invoices stay visible on purpose. The Voided status in your log is the record that the invoice existed and was cancelled. That’s useful when a customer asks about a number they remember seeing, and it’s what an accountant will want.
Clean up drafts rather than leaving them. Draft invoices can be deleted with no trace. An invoice list full of abandoned drafts makes it harder to see what’s actually outstanding.